Kenworth TruckTech+ Service Management System

Find more info and locate the nearest Kenworth dealership (like ours) by downloading our PDF.

Downtime is one the biggest challenges in trucking. When your vehicle is sitting in a shop, you start losing money and work quickly falls behind schedule. Not to mention the time you waste researching shops, leaving messages, returning calls, filling out forms, and waiting on approvals for your truck’s service and maintenance.

That’s why Kenworth developed TruckTech+ Remote Diagnostics. It’s an advanced service management system made to reduce downtime, streamline communication, and improve operational efficiency. Standard on all new Class 8 Kenworth vehicles, TruckTech+ helps drivers, fleet managers, and dealerships spot issues early, respond faster, and keep trucks moving.

What Is Kenworth TruckTech+?

Kenworth TruckTech+ is a remote diagnostics and service management platform that constantly monitors how your truck is performing during operation. The system collects and analyzes the data to detect any potential functional or mechanical issues early. TruckTech+ monitors a wide range of vehicle systems, including:

• Engine performance
• Fuel economy (MPG)
• Tire pressure
• Brake performance
• Emissions systems
• Transmission operations
• Fault codes and maintenance alerts

The system compares real-time truck performance to normal operating conditions. If a fault code or mechanical issue is detected, TruckTech+ immediately flags that diagnostic information.

How does Kenworth TruckTech+ Remote Diagnostics work?

TruckTech+ works quickly. It connects everyone involved — the truck, the driver, fleet managers, and Kenworth dealerships — the moment something goes wrong. Here’s how the process works.

1. The system detects an issue

Through constant monitoring, if the truck experiences any sort of mechanical issue or throws a fault code, the onboard diagnostics system immediately logs it.

2. Real-time notifications delivered instantly

The driver receives an immediate notification of the detected issue directly through the dashboard display. TruckTech+ then automatically sends that diagnostic data through a remote connection to the fleet manager as well as an authorized Kenworth dealership.

3. Fleet managers review the data

With that real-time data, fleet managers can review and decide whether the truck:

• Can safely continue operating
• Requires immediate repair
• Needs to reroute to the nearest dealership for immediate service

Managers can view the truck’s location, diagnostics, and severity rating through the PACCAR Solutions Portal.

4. Dealerships prepare for repairs

Since the dealership already has the diagnostic information before the truck arrives, technicians can often:

• Identify the issue
• Prepare parts in advance
• Start repairs immediately upon arrival

Using the portal is a great way to connect you and your fleet with a Kenworth service team in real time. Through the platform, you can schedule, monitor, and manage your vehicle’s maintenance. Plus, you can review estimates and obtain status reports from any device — anywhere, anytime.

Faster Truck Repairs with Kenworth TruckTech+

One of the biggest advantages of Kenworth Trucktech+ is its ability to significantly improve diagnostic and repair time for drivers and their fleets. According to Kenworth, about 80% of service delays are caused by miscommunications between drivers, fleet operators, and repair facilities. The TruckTech+ system eliminates those problems by automatically sharing accurate data to a connected dealership.

Benefits of TruckTech+ include:

• Faster diagnostics and quicker repair turnaround
• Earlier detection of issues before they turn into bigger problems
• Better communication between drivers, fleets, and service teams
• Smarter service planning with real-time truck health updates
• Easier scheduling for maintenance and repair appointments

When you’re on a tight schedule, reducing your downtime by any means is the difference between an on-time delivery and costly delays.

Kenworth TruckTech+ Connected Trucks

Kenworth Connected Trucks keeps fleet managers updated with a detailed report of what’s currently happening with their trucks. TruckTech+ generated reports and PACCAR Solutions benefits include useful features like:

• Detailed fault code reporting
• Active issues and severity levels
• Easy filtering tools
  • Make, model and year
  • Engine
  • Truck chassis
  • Fault severity
  • Location
  • Update status
  • Service location
  • Estimated value
• Dealer access to your vehicles

TruckTech+ Over-the-Air Software Updates

Another advantage of TruckTech+ is the ability to remotely update your vehicle’s software. TruckTech+ Over-the-Air keeps your truck running on the latest engine software version without requiring you to visit a dealership. Benefits of over-the-air updates include:

• Fewer shop visits
• Better overall vehicle performance
• Easy access to the latest engine calibrations and updates
• Stronger security and improved reliability
• Less time spent in the service bay

It’s a simple way to keep trucks running on the latest technology without extending downtime.

TruckTech+ Service Management System

TruckTech+ is one of the most practical tools that will directly impact your daily uptime, efficiency, and profitability. By connecting drivers, fleet managers, and Kenworth dealerships in real time, maintenance and service is smarter, quicker, and easier than ever. Instead of reacting to problems after they happen, you can catch and fix them as soon as they’re detected. When your business counts on scheduled deliveries and time spent on the road, choosing TruckTech+ is a must.

Watch: How TruckTech+ Keeps Your Truck Running Smarter

For more information on Kenworth TruckTech+, read:
Kenworth TruckTech+ Remote Diagnostics
Kenworth TruckTech+ Keeps Kenworth Trucks On the Road

More Kenworth Driver Technologies:
Kenworth DriverConnect
Advanced Driver Assistance System (ADAS) Technology
Nav+HD
Digital Dashboard Display